Get into the Play or App Store and update the Facebook Messenger app to its latest version. The first thing you need to try is to close those apps and update them to their latest version. So if there are any other apps running in the background with it, then it may cause freezing and crashing issues on your device. For your information, FB Messenger is consuming more RAM, CPU, and GPU on your smartphone. Users are experiencing such a problem due to the high usage of the phone’s resources. Try these troubleshooting tips to solve the Messenger freezing or crashing problem: But there are solutions available for it to get it fixed. ![]() It could happen on Android and iPhone as well as iPad. There is an easy solution for the Facebook Messenger freezing and crashing problem. Fix #2: Facebook Messenger Freezing or Crashing Try installing and reinstalling the Facebook Messenger app and reset the device if necessary. However, if you can then login on to a web browser, then the problem is not your account or Messenger, it’s your mobile phone. Fix if you can not access Facebook Messenger Don’t worry the new Facebook design is better and even on a mobile web browser, it is in the app form. ![]() If you don’t see any login screen then enable desktop mode in your browser. You can simply go ahead and enter / in a browser then log in with your username and password. You can also try to login into your Facebook Messenger account via a different smartphone or your phone’s web browser. Restart your network connection, get into your settings then go to WiFi settings, disable the connection, and enable it again. Try restarting your smartphone, if it is an Android or iOS device. There may be problems with your phone too, doesn’t matter if you are using an Android or iOS device. There are various reasons behind it, possibly their server is temporarily down and the maintenance is going on. What else did you do to fix the Facebook Messenger app on your Windows desktop computer? You can share your solutions with us below.This is common if you cannot access your Facebook Messenger app on your smartphone.
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